At Strada, possibility isnt just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Role summary
• To process the payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.
• To provide an effective and effective payroll/HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries
• • Respond to requests,
queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
• To proactively seek learning opportunities to develop and maintain good knowledge of Strada’s systems, clients and workflow and processing procedures.
• To take an active part in promoting your own training and development in all areas.
• To own and manage the quality and accuracy of operational task of the team. • To support and help facilitate 100% SLA attainment for the team through effective WFM.
• Be a SPOC to the clients(Internal / External)
• Be the Innovation champion for the process and team.
Main responsibilities
Production
• Responsible For Processing And Meeting Targets Given For The Same
• Responsible For Second Level Verification Of Data If Required
• Providing Feedback On Quality Issues Found During Audits
• Responsible for timely escalation of production related issues
•
📌 US Payroll (Ernakulam)
🏢 Strada
📍 Ernakulam
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