Coordinate with all stakeholders to meet daily and monthly sales and operational targets.
Coordinate and monitor timely delivery of outbound shipments as per agreed TAT.
Maintain customer complaint logs and records, responding to issues or complaints.
Timely renewal of warehouse and logistics contract agreements and ensure processing of warehouse and logistics service bills in line with contract agreements.
Establish and monitor process for receiving, storing, and issuance of inventory Parts. implement inventory control procedures to maintain stock accuracy as per policy.
Optimize warehouse layout, storage methods, and material handling for efficiency. Ensure compliance to all applicable policies, SOPs, and regulatory requirements.
Review and report daily warehouse performance, initiate corrective actions to address process gaps and circulate performance updates.
Train and mentor warehouse and 3PL staff on inventory and warehouse best practices.
Facilitate cross-functional collaboration across planning, procurement, commercial, finance, and operations teams.
Lead and facilitate discussions with senior leadership to enable informed decision-making and issue resolution.
Identify opportunities for process improvements and automation to streamline workflows.
Improve skill set of team members and service partners through cross trainings for operation flexibility.
Handling packaging master data management for ensuring consistency and strengthening decision-making.
Keys to Success
Lead with an outside-in mindset to place customers in the center of everything we do.
Exemplify Gates ethics and core values to develop talents with right skills, knowledge and behavior,
Advocate reward for performance to drive accountability for sustainable growth.