Brandbuddiez is a E commerce e-commerce company providing End to end-to-end enterprise Phygital Commerce solutions. We are in our growth phase and looking to build a team that will take us to the next level. The chosen candidate will get an opportunity to work with the founder in the exciting scale-up stage and grow with the organisation.
Job profile
Responsible for driving business for one of the business verticals through customer experience management and business processes, and client management
Education Qualification: Engineering Graduates or MBA graduates with science background
Industry: E-commerce and consumer durable
Area of interest in the desired candidate: E-commerce, Electronic products
Job description
- Online customer advisory (Voice, mail and message)
- Leads and process management
- Client management
- Data analytics
- Identification of ideas for business growth
Key Result Areas
- Ability to manage customer queries and provide the right product solutions
- ability to analyze data and make business decisions
- Monitor customer journey and optimize for better conversions
- Interact with brands and get the right solutions for business building
- Manage business process for the assigned brand end to end
Key Skillset
- Good command over English and Hindi
- Quick learner
- innovative in approach and Tech-savvy
- Business acumen
- Ability to connect with consumers, understand their needs, and help them to get the right solutions
- Manage your accounts well
- manage your process through a team to ensure end to end control