Reporting To: Assistant Manager – Soft Services / Facilities Manager
Job Purpose
To support and coordinate daily soft service operations within the corporate office, ensuring smooth functioning of housekeeping, pantry, cafeteria, hygiene, employee support services, and vendor coordination while maintaining workplace standards and employee satisfaction.
Key Responsibilities
Soft Services Coordination
- Coordinate day-to-day housekeeping, pantry, cafeteria, pest control, and office support activities.
- Ensure cleanliness and hygiene standards are maintained across workstations, meeting rooms, washrooms, common areas, and pantries.
- Conduct regular floor inspections and report observations for corrective actions.
Vendor & Staff Coordination
- Coordinate with housekeeping, pantry, and cafeteria vendors for daily operations.
- Monitor attendance,
grooming, and deployment of support staff.
- Follow up with vendors for timely completion of assigned tasks and complaint closures.
Pantry & Cafeteria Support
- Monitor pantry consumables and ensure adequate stock availability.
- Support cafeteria operations including food service coordination, hygiene monitoring, and employee feedback management.
- Ensure proper upkeep of pantry and dining areas.
Complaint Handling & Employee Support
- Attend and coordinate closure of employee complaints related to soft services.
- Ensure timely response to service requests and escalation handling.
- Support meeting room arrangements and office event requirements.
Hygiene & Safety
- Ensure hygiene standards are maintained throughout office premises.
- Coordinate periodic pest control activities and follow-up actions.
- Ensure waste disposal practices are followed as per company guidelines.
Inventory & Docume
📌 Soft Services Coordinator (Mumbai)
🏢 Jones Lang Lasalle Property Consultants
📍 Mumbai
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