General Information

Req #

WD00102178

Career area:

Hardware Engineering

Country/Region:

India

State:

Karnataka

City:

BANGALORE

Date:

Tuesday, July 14, 2026

Working time:

Full time

Additional Locations:
- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE
Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.



Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements

Job Title – India Customer Quality Management

Responsibilities：
- Failure Analysis on Field issue (ODTS issue, CritSits, Top-down case)
- Customer using scenario clarification by co-working with Service team,
- Initial local FA and co-work with back-end team for deep FA if necessary
- Customer solution deployment
- Continuous Improvement

Regarding IFIR/RA/PSI, co-work with service team and quality KPI/PQM team,
- Analyze quality data to narrow down the main detractors
- Drive improvement with back-end team.
- Deploy proactive solution in

📌 Customer Quality Management (Bengaluru)
🏢 Lenovo
📍 Bengaluru