In this role, you will:
- Provide coaching and guiding directly or indirectly to engineering teams by giving transparent technical direction, feedback and timely suggestions to ensure a high-quality standard of deliverables according to HSBC standards and best practices.
- Provide technical leadership across the end-to-end delivery and run lifecycle, utilizing their skills and expertise to carry out software development, testing and operational support activities typically being deployed to resolve the most challenging and/or impactful projects or deliveries
- End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
- Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data. Create technical test plans and records, including unit and integration tests to drive fully automated test execution.




- Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge. Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.
- Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team, Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
- Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
- Work with industry groups/peers and vendors outside of HSBC to establish and maintain HSBC's involvement and influence in the engin

📌 Senior Associate Director (Bengaluru)
🏢 HSBC
📍 Bengaluru