- D. What You’ll Do-
- Operations Leadership
- Own end-to-end operational performance and project execution.
- Drive alignment with revenue, quality, and client satisfaction metrics.
- Build scalable systems to support multi-project growth.
- Project Delivery & Execution
- Ensure timely and high-quality delivery of interior fit-out projects.
- Conduct weekly execution reviews to identify and resolve roadblocks.
- Track progress against milestones and client expectations.
- P&L; & Financial Management
- Manage city-level P&L;, budgeting, and cost optimization.
- Improve margins through vendor negotiations and operational efficiencies.
- Forecast project cash flows and monitor working capital cycles.
- Cross-Functional Collaboration
- Liaise with sales, design, procurement, HR, and finance to align workflows.
- Drive execution readiness and resource planning.
- Resolve cross-departmental blockers in real time.
- Operational Excellence & Process Innovation
- Implement lean, tech-enabled operations processes.
- Reduce TAT through SOPs, automation, and performance analytics.




- Leverage platforms like Salesforce for visibility and accountability.
- Team Development & Leadership
- Build and mentor a high-performing operations team.
- Define KRAs, review performance, and lead upskilling initiatives.
- Foster a culture of ownership, collaboration, and continuous improvement.
- Client & Stakeholder Management
- Act as the primary point of contact for key clients and vendors.
- Conduct regular reviews with clients, architects, and contractors.
- Ensure seamless communication and client delight throughout the project.
- Risk, Quality & Compliance
- Implement QA/QC checks, HSE standards, and compliance processes.
- Anticipate risks and drive mitigation strategies.
- Ensure contracts, documentation, and reporting are accurate.
- Billing, Payments & Documentation
- Monitor billing accuracy and ensure timely realization of payments.
- Maintain documentation for client handovers, audi

📌 General Manager Operations (Mumbai)
🏢 Flipspaces
📍 Mumbai