Role & responsibilities
- Serve as the primary point of contact for parents regarding non-academic queries.
- Build strong relationships with prospective and existing parents through regular communication.
- Handle parent enquiries, concerns, and feedback promptly and professionally.
- Coordinate meetings between parents and school leadership when required.
- Support admissions by assisting with parent counselling and campus visits.
- Conduct parent satisfaction surveys and analyze feedback for continuous improvement.
- Coordinate parent orientation programmes, events, and engagement initiatives.
- Maintain accurate records of parent interactions in the CRM/ERP system.
- Collaborate with academic and administrative teams to ensure timely resolution of issues.
- Support student retention initiatives and strengthen parent trust in the school.
- Prepare reports on parent engagement, feedback, and service metrics.
- Ensure all communications align with the school's values and policies.
Preferred candidate profile
- Bachelor's degree in any discipline (Master's degree preferred).
- Excellent communication, interpersonal, and conflict-resolution skills.
- Empathetic, patient, and service-oriented with a qualified attitude.
- Proficient in MS Office and CRM/ERP systems.
- Fluent in English; Kannada and Hindi are preferred.
- Strong organizational skills with the ability to manage multiple stakeholders effectively.
- Immediate joiners or candidates with a notice period of up to 30 days are preferred.
📌 parents relationship executive (Bengaluru)
🏢 Goldenbee Global School
📍 Bengaluru
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