We are a well-established dermatology and aesthetic clinics in Gurgaon offering advanced skin & hair treatments including lasers, anti-aging therapies, skin rejuvenation and evidence-based dermatology.
Our focus is straightforward: ethical practice, excellent patient experience, and visible results.
Role Overview
We are looking for a Clinic Manager & Aesthetic Counsellor with prior experience in dermatology , skin or aesthetic clinics ONLY.
This role combines patient counselling, treatment sales conversions, follow-ups, and clinic operations management.
You will work closely with dermatologists to guide patients through treatment plans while ensuring high conversion, retention, and patient satisfaction.
Key Responsibilities
Patient counseling and conversions
•
Counsel patients for laser treatments, anti-aging procedures, skin rejuvenation and dermatology treatments
• Explain treatment plans, expected results, pricing and timelines
• Convert consultations into paid treatment plans
• Address patient queries and handle objections professionally
• Drive monthly treatment revenue targets
Follow ups and patient retention
•
Ensure strong consultation follow-ups and lead conversion
• Manage treatment package sales and repeat treatments
• Build long-term patient relationships and ensure high satisfaction
Clinic Operations
•
Manage daily clinic operations and front desk workflow
• Coordinate with dermatologists and therapists for treatment scheduling
• Maintain patient records, treatment plans and follow-up schedules
• Ensure hygiene protocols and clinic standards are maintained
Requirements
- Minimum 3 years experience in a dermatology / aesthetic clinic
- Experience in patient counselling and treatment sales
- Proven track record in conversions and package sales
- Familiar with laser treatments, injectables, or skin procedures
- Comfortable handling patients, consultations, and follow-ups
- Profiles without dermatology / aesthetic clinic experience wi