Job Title:
Deputy General Manager – AR ( US Healthcare)

Client:
Huron

Location:
Bangalore

Work Mode:
Work from Office (5 Days)

Shift:
Night Shift

Cab will be provided

Role Description:

Experienced US Healthcare Revenue Cycle Management (RCM) leader with 15+ years of expertise in managing large-scale Accounts Receivable (AR) operations for US healthcare providers, hospitals, physician groups, and medical billing organizations. Proven success in leading 250+ member teams across Medical Billing, AR Follow-up, Denials Management, Payment Posting, and Revenue Cycle Operations. Robust background in operational excellence, client management, process transformation, productivity improvement, and revenue realization.

Key Responsibilities:
- Lead end-to-end US Healthcare AR operations.
- Manage large operational teams of 250+ FTEs including Managers, Team Leads, SMEs, and AR Analysts.
- Drive AR collections performance and maximize reimbursement from insurance payers and patients.




- Monitor and improve key healthcare AR metrics including Aging, Collection Ratio, Denial Rate, First Pass Resolution, and Productivity.
- Handle escalations related to claim denials, underpayments, appeals, and payer disputes.
- Ensure compliance with HIPAA, healthcare regulations, and client-specific quality standards.
- Conduct governance calls, business reviews, and operational reviews with US clients and stakeholders.
- Collaborate with Coding, Billing, Credentialing, Payment Posting, and Provider Relations teams.
- Drive process improvement, automation initiatives, and transition/migration projects.
- Analyze payer trends, denial patterns, and revenue leakage opportunities.
- Manage workforce planning, attrition control, employee engagement, and leadership development.
- Ensure achievement of SLA, TAT, quality, productivity, and financial targets.

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