Virtual Medical Assistant (Remote)

Overview
We’re hiring a Virtual Medical Assistant (VMA) to support our clinical, administrative, and billing workflows while delivering excellent patient experience. This is a patient-facing role that requires excellent English, strong follow-through, and a reliable, proactive work style. You’ll also support insurance verification, prior authorizations, and patient payment collection to keep care and billing moving smoothly.

This is a long-term role for someone who wants stability, growth, and enjoys working closely with a team.

Work Schedule (Required)

Monday–Friday, 8:00 AM–5:00 PM California time (Pacific Time)

Remote role; must have reliable internet and a quiet, skilled workspace

Key Qualifications
Excellent English (spoken/written); confident, professional on calls and messages

Reliable and consistent: punctual, responsive, accountable

Calm, patient-first customer service mindset

Healthcare support experience (clinic/telehealth/medical office/hospital)

Billing experience,



including patient balance follow-up and payment collection

Comfortable with insurance verification and prior auth coordination

Team player: collaborates, communicates clearly, and supports tasks through completion

Learns systems quickly; strong attention to detail and documentation habits

Essential Responsibilities
Answer patient calls/messages; provide accurate info within scope and escalate as needed

Schedule/reschedule appointments; manage reminders and follow-ups

Support intake/admin processing; update records and route requests appropriately

Coordinate with internal tea ---------- mbers to complete tasks end-to-end

Maintain clear documentation so nothing falls through the cracks

Support insurance verification and document eligibility/benefits clearly

Support prior authorizations: gather requirements, track status, follow up until resolved

Support billing workflows: collect payments via approved methods, follow up on balances, d

📌 VIRTUAL MEDICAL ASSISTANT (Jabalpur)
🏢 OnlineJobs.PH
📍 Jabalpur