Responsibilities:
- 4-10 years of experience as a technical writer, preferably in medical devices or similar industry
- Experience creating
service, maintenance, and repair documentation
for medical equipment or similar safety critical products
- Coordinate with cross-functional stakeholders (Supplier Engineering, R&D;, Quality, Procurement & Others as required) to create and/or update documentation.
- Carry out document verification in the lab and correct / update the impacted service documents
- Provide ongoing visibility on progress, risks, and dependencies as planned.
- Highlight / escalate risks, delays, lab/system unavailability or other roadblocks for timely decision-making and support
Skills:
- Knowledge of field‑service workflows, corrective/preventive maintenance methodologies, and device diagnostics
- Ability to interpret engineering drawings, device interfaces, and SOPs
- Work with service engineers, field technicians, and customer‑service teams to address documentation gaps and integrate real‑world feedback
- Update service documentation as design changes occur, ensuring accuracy for all released device versions
- Knowledge of tools like
SCHEMA ST4, Paligo, Adobe