Company Description
GM Moulders is a well-established manufacturer and wholesaler of high-quality moulded plastic furniture based in Guwahati, Assam. The company serves both retail and commercial markets across Northeast India with durable, affordable, and modern furniture solutions. GM Moulders has built a strong regional presence and reputation for reliability and value. Its diverse product range is marketed under three recognizable brand names: Palco, Hamton, and Star National. Team members join a growing organization focused on practical design, consistent quality, and customer satisfaction.
Role Description
The Floor Supervisor is a full-time, on-site role based in Guwahati, responsible for overseeing day-to-day operations on the showroom or sales floor. This role ensures that customer interactions are handled professionally, products are presented effectively, and the team follows company standards and procedures. The Floor Supervisor supports sales activities, coordinates staff schedules,
and monitors inventory levels to maintain product availability. They provide ongoing coaching and training to team members, help resolve customer issues, and collaborate with management to achieve sales and service targets. The role requires active presence on the floor, explicit communication with staff and customers, and consistent implementation of operational policies.
Qualifications
- Strong Communication and Customer Service skills, with the ability to interact professionally with diverse customers and team members.
- Production planning and scheduling.
- Supervise day to day production activities on the shop floor.
- Ensure production targets are achieved as per schedule.
- Maintain product quality and ensure compliance with quality standard.
- Manpower management.
- Leadership skills