Dear Candidate
Greeting from Nam info
We have a job opportunity for Compute L1 Engineer , interested candidate & who is available for Final round F2F interview in Pune ,Kindly share your updated cv to
[email protected]
Role : Compute L1 Engineer
Exp : 1+years
Work Location : Pune
Notice period: Immediate - 15Days
Role Description
Job specific responsibilities include troubleshooting and resolving complex technical issues on HPE Compute products like Proliant/Synergy Servers, C7000 Blade Enclosures, Direct Attach Storage systems. This will also involve basic troubleshooting of related components like SAN Switches and host bus adapters, as well as working on performance and host connectivity related issues which would need excellent knowledge on OneView, Operating systems, Virtualization and Networking. Providing leadership in technical problem management, working closely with end customers, HPE remote and field support staff is also part of added responsibilities of this role.
Other responsibilities:
- Respond to service, product, technical,
and customer relations questions on subjects such as features, specifications and repairs on current and discontinued products and parts & options based on customer entitlement
- Ability to act as a team or project leader providing
- J1k direction to team activities and facilitates information validation and team decision making process.
- Participate in Knowledge creation and management activities
- Asses and appreciate technical issue as well as customers business impact and communicate appropriately with the customer.
- Participate in after-hours remote support rosters
- Deliver internal trainings and tech-share sessions as needed.
- Willingness to work in 24x7 environment.
Knowledge & Skills Required:
- Excellent product knowledge and troubleshooting skills on Proliant & Synergy Systems
- Excellent knowledge on OneView, Operating systems, Virtualization and Networking
- Positive understanding and basic troubleshoot
📌 ComputeEngineer _ Pune
🏢 Nam Info
📍 Pune