Key Responsibilities Welcome and assist walk-in students and parents in a qualified manner. Handle incoming phone calls, WhatsApp inquiries, emails, and website leads. Schedule counseling sessions and IELTS demo classes. Maintain student records, inquiries, and follow-up logs. Coordinate with visa counselors and IELTS trainers for appointments. Explain basic information about IELTS coaching and study abroad services. Manage reception, office visitors, and daily administrative tasks. Collect registration forms, fee receipts, and required documents. Maintain office cleanliness and ensure the reception area is well organized. Support the team during seminars, workshops, and student events. Required Skills Excellent communication skills in English and Hindi. Pleasant personality with a professional appearance. Good interpersonal and customer service skills. Basic computer knowledge (MS Office, Google Sheets, Email). Familiarity with WhatsApp Business and CRM software is an advantage. Strong organizational and multitasking abilities.
Job Type: Full-time
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
📌 Receptionist/Administration (Dehradun)
🏢 The IELTS Avenue
📍 Dehradun
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