Collegedunia is an education portal that matches students with the best colleges in India and abroad. We help with college research, exam prep tips, and the application process, and we also provide insights into on-campus life. Launched in 2014, we are the highest-ranked portal by Similar Web in education.
We have also been awarded Best Educational Portal by IAMAI in 2017 and listed by TechinAsia as one of the Top 100 Startups in Asia. Collegedunia is fuelled by the energy of over 1000 individuals with an average age of around 25 years. The talent pool, which comprises data analysts, engineers, designers, writers, managers, and marketers, is increasing by 10% every month.
Responsibilities
● Conduct outbound calls to a daily quota of approximately 200 leads.
● Learn about and stay updated on the study abroad processes for specific countries.
● Develop a strong understanding of our programs, services, and educational offerings.
● Build and maintain rapport with leads.
● Track and document all interactions with leads in our CRM system.
● Achieve daily, weekly, and monthly targets based on call attempts, successful connections, and conversion rates.
● Collaborate with the admissions and counseling teams
Qualifications
● Excellent communication skills, both verbal and written.
● Dedication to the assigned task, with a strong work ethic.
● Previous experience in a customer service, telemarketing, or call center role is a plus.
● Knowledge of the study abroad process and specific country requirements is preferred.
● Solid interpersonal skills and empathy.
● Detail-oriented and proficient in using CRM systems and Microsoft Office applications.
● Ability to work independently and as part of a team.
📌 Caller- Study Abroad (India)
🏢 Collegedunia Study Abroad
📍 India
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