Job Summary

Lead and manage the Pre-Sales team to ensure prompt lead qualification, effective customer engagement, and seamless coordination with the Sales team. Drive lead conversion, monitor team performance, and deliver an exceptional customer experience while achieving business targets.

Job Description
- Lead, mentor, and manage the Pre-Sales team.
- Allocate and monitor inbound leads to ensure timely follow-ups.
- Qualify leads and schedule site visits for the Sales team.
- Track team performance, productivity, and conversion metrics.
- Ensure adherence to lead management processes and CRM updates.
- Conduct regular coaching, training, and performance reviews.
- Coordinate with Sales, Marketing, and CRM teams to optimize lead conversion.
- Prepare daily, weekly, and monthly MIS reports.
- Resolve customer queries and ensure a positive customer experience.
- Identify process improvements to enhance team efficiency and lead conversion.

📌 Team Lead- Presales (Mumbai)
🏢 Keystone Realtors
📍 Mumbai