Role Overview

You are the first impression of Suha Digi Tech. When someone walks in, calls, or messages, you are the warm, organised, and helpful voice or face they meet. In addition to classic reception duties, you’ll also spend a part of your day calling a small set of potential students — not high-pressure sales, just a friendly follow-up to invite them for a campus visit or remind them about a course detail. As our in-person visits increase, the calling component will shrink, and your role will naturally evolve into a full time reception and front-desk position. This role suits someone who enjoys interacting with people, staying organised, and being the calm centre of a busy office.

What You’ll Do

Front Office & Reception (Core Role)
- Greet everyone who visits the office — students, parents, walk-in enquirers — with a smile and make them feel welcomed.
- Answer incoming phone calls, understand what the caller needs, and direct them to the right person (Marketing Manager, faculty, Business Development Executive).
- Manage the reception area: keep it clean, tidy,



and professional at all times.
- Handle incoming and outgoing mail, couriers, and packages.
- Keep a log of visitors, calls, and appointments.
- Schedule and coordinate meetings: book the meeting room, inform the concerned team members, and ensure the space is ready.
- Assist with basic admin tasks — maintain office stationary, update contact lists, help with data entry when needed.
- Act as a central point of contact for any office coordination: if something needs to be fixed, you’re the one who raises the flag.

Limited Tele-Calling (Current Phase, Expected to Phase Out)
- From a shared lead list, make a limited number of calls per day to potential students who have enquired.
- The goal is not hard selling — you’ll simply check their interest, share basic course info, and invite them to visit the campus for a detailed discussion.
- Maintain a simple record of call outcomes (interested, not now, visi

📌 Lead Academic Counselor (Kochi)
🏢 Edugorithm
📍 Kochi