Role & responsibilities

Roles and Responsibilities: :1. Governance & Compliance Lead daily/weekly operational sync-ups with client and internal senior managers to align on priorities, risks, and dependencies. Represent offshore delivery in bi-weekly governance forums and executive reviews. Prepare and circulate weekly portfolio health reports covering delivery status, risks, and key metrics. Ensure compliance with defined QE standards, intake workflows, governance processes, and time tracking mechanisms. Govern SLAs, KPIs, and quality metrics across all teams. Conduct monthly portfolio reviews focusing on performance, risks, and continuous improvement actions. Proactively identify delivery risks and drive preventive and corrective actions. Own and drive governance dashboards covering productivity, automation coverage, defect leakage, and efficiency trends. Lead portfolio-level initiatives such as best-practice adoption, efficiency improvement, and impact-based testing. 2. Resource & People Leadership Manage 100+ onshore and offshore resources across multiple portfolios.



Act as a people leader and mentor for managers and leads, grooming next-line leadership. Oversee performance reviews, engagement initiatives, morale, and retention. Resolve interpersonal and inter-vendor conflicts decisively to maintain collaboration. Lead demand forecasting, capacity planning, and release estimations. Identify low performers, manage Performance Improvement Plans (PIPs), and ensure accountability. 3. Strategic Capability & AI Enablement Drive cross-functional and cross-portfolio upskilling programs. Champion adoption of Agentic AI and AI-powered QE capabilities to improve productivity and quality. Encourage innovation through AI agents, accelerators, reusable utilities, and automation frameworks. Identify high-potential talent for leadership grooming and succession planning. 4. Technical & Delivery Oversight Provide leadership oversight for major releases, cutovers, and production d

📌 Technical Delivery Manager (Hyderabad)
🏢 ValueLabs
📍 Hyderabad