Purpose
This candidate will be responsible for handling all IT related issues and ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA).

Position / Job Title
Executive

Department
IT System and Automation

Reporting To
Manager / Sr. manager

Location
Pithampur(Indore)

Years Of Experience
2-3 Years

Job Responsibilities / Deliverables
- Provide first-level support for desktops, laptops, printers, barcode scanners/printers, and other end-user devices.
- Ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA).
- Maintain backup logbooks day to day basis.
- Coordinate with vendors for hardware/software issues.
- Support end-users with application and system issues.
- Support user department team in pharmaceutical validation procedures (IQ/OQ/PQ)



and QMS processes.

Qualifications & Pre-Requisites
- Graduate in any firm
- 2 to 3 years of relevant experience in IT support or system administration, preferably in a pharmaceutical manufacturing environment.
- Good understanding of network infrastructure, LAN/WAN, firewalls, and VPN configurations.
- Knowledge of Windows, Active Directory, O365, and backup management tools.
- Hands-on experience in GMP-regulated systems, 21 CFR Part 11 compliance, and data integrity requirements are desirable.
- Documentation skills in compliance with GxP and SOPs.

Additional Notes
- Must be versatile and willing to work in rotational shifts.
- Expected to visit all location in India as per work requirement.

📌 Executive (Indore)
🏢 Rubicon Research
📍 Indore