Key Responsibilities
- Active Recovery:
Monitor and manage the abandoned cart pipeline daily, initiating prompt outreach via phone, WhatsApp, and email.
- Consultative Selling:
Act as a brand ambassador and design consultant. Understand why the customer hesitated (e.g., shipping costs, sizing doubts, matching existing decor) and solve their problem.
- Relationship Building:
Provide a high-touch, premium customer experience that builds long-term brand loyalty.
- Deal Closing:
Confirmatively handle objections and utilize approved discounts, bundle offers, or free shipping incentives to close the sale.
- Feedback Loop:
Track common reasons for cart abandonment and share insights with the marketing and product teams to help optimize the website experience.

What We Are Looking For
- Experience:
1–3 years of experience in inside sales, telesales,



or customer success (experience in retail, e-commerce, or luxury/lifestyle brands is a massive plus).
- Communication Skills:
Exceptional verbal and written communication. You should sound warm, skilled, and genuinely helpful—not robotic or overly aggressive.
- The "Hustle" Factor:
A self-motivated closer who thrives on hitting targets and turning a "no" into a "yes."
- Tech Savvy:
Familiarity with CRM tools (like HubSpot or Salesforce), e-commerce platforms (like Shopify), and communication tools (WhatsApp Business, cloud telephony).
- Taste & Style:
A genuine interest in interior design and home decor so you can speak confidently about our products.

📌 Sales Executive (Hyderabad)
🏢 Antiquely Home Decor
📍 Hyderabad