Company Description
C V Raman Academy is an educational institution dedicated to helping students and their families identify opportunities and achieve academic goals through efficient, high-quality training. The academy specializes in IIT-JEE preparation, supported by faculty with more than 20 years of subject-specific training experience. Along with rigorous academics, the academy focuses on supporting students in managing the pressure to succeed. Learners are encouraged to develop strong values, discipline, and attitudes that complement their mastery of core subjects.

Role Description
The CRM & Admin Executive is a full-time, on-site role based in Coimbatore. This role involves managing the customer relationship management (CRM) system, maintaining accurate student and parent records, and ensuring timely follow-up on inquiries and leads. The executive will coordinate admissions-related activities, support sales and retention initiatives, and respond to queries to enhance overall customer experience. Daily tasks include tracking and reporting key metrics,



supporting front-office administration, scheduling meetings or counseling sessions, and collaborating with faculty and management to improve service quality. The role also requires handling documentation, maintaining databases, and ensuring smooth communication between stakeholders.

Qualifications
- Candidates should possess solid Customer Experience and Customer Retention skills to build lasting relationships with students and parents.
- Candidates should possess effective Sales and Communication skills to handle inquiries, convert leads, and support admissions processes.
- Candidates should possess solid Analytical Skills to manage CRM data, track performance, and prepare basic reports.
- Candidates should be proficient in CRM or student management systems and standard office software (e.g., MS Office, spreadsheets).
- Candidates should demonstrate attention to detail, organizational skills, and the ability

📌 CRM & Admin executive (Coimbatore)
🏢 C V Raman Academy
📍 Coimbatore