Experience:

1+ years
Location:

Gurgaon
Industry:

SaaS / Product-based Company
About the Role

Karnival is redefining how brands engage customers post-purchase. At the heart of our platform are our next-gen
CRM and Customer Experience (CX) solutions

—built to empower retailers with smarter campaigns, personalised journeys, and real-time insights. From dynamic Interactive
E-Receipts

and actionable Surveys to gamified
Raffle Draws

, authentic
Product Reviews

, and seamless
POS

billing, our unified
SaaS

ecosystem drives loyalty, feedback, and revenue on autopilot. Powered by a centralised data lake and enterprise-grade security, Karnival is the growth engine up-to-date retailers can’t do without.

Role Overview

We are looking for a energetic, driven, and tech-savvy professional to be the first point of contact for potential clients. You will be responsible for initiating conversations, presenting Karnival’s value proposition, conducting product walk-throughs, and smoothly transitioning qualified leads to the sales team. This role blends presales expertise,



consultative selling, and relationship-building.

Key Responsibilities:
- Lead the initial outreach to prospective retail clients and respond to inbound interest.
- Present Karnival’s product suite with clarity, confidence, and relevance to the client’s use case.
- Conduct engaging demos, product walkthroughs, and pitch decks tailored to customer profiles.
- Collaborate with marketing to refine messaging, collateral, and outreach strategies.
- Qualify leads based on business fit, readiness, and potential impact.
- Act as a strategic advisor in the early stage of the customer journey, positioning Karnival as the go-to growth platform.
- Coordinate with the Sales team to transition opportunities for closure.
- Maintain accurate records in CRM systems and track performance metrics.

Job Specifications

:
- 1–3 years of experience in BD, Presales, or Customer Success in SaaS, retail tech, or CRM/CX platforms.
- Excell

📌 Enterprise Sales Representative (Bengaluru South)
🏢 Karnival
📍 Bengaluru South