POSITION SUMMARY

The Receptionist is the first point of contact for all students, faculty, staff, parents, visitors, and external stakeholders. The role is responsible for delivering a professional, warm, and seamless front-office experience while ensuring efficient administration, visitor management, and coordination across campus functions.

The ideal candidate should possess exceptional verbal and written communication skills, demonstrate outstanding customer service, and preferably have prior experience in an International Baccalaureate (IB) School, international university, premium educational institution, or hospitality environment.

The role will be on the payroll of a third-party staffing partner.

KEY RESPONSIBILITIE

Front Office & Reception
- Welcome and assist students, faculty, parents, visitors, and vendors in a courteous and skilled manner
- Manage the reception desk and ensure a premium visitor experience at all time
- Handle incoming telephone calls, emails, and general enquiries efficiently
- Direct visitors to the appropriate departments and meeting rooms




- Maintain visitor records, issue visitor passes, and ensure compliance with campus security protocols

Communication & Guest Relation
- Serve as the face of the campus with excellent interpersonal and communication skills
- Respond to enquiries with confidence, professionalism, and empathy
- Coordinate hospitality arrangements for VIPs, university delegates, accreditation teams, and guests
- Support campus events by assisting with guest registration and reception management

Administrative Support
- Manage incoming and outgoing courier services, parcels, and mails
- Coordinate meeting room bookings and ensure rooms are prepared before scheduled meeting
- Maintain front-office supplies and stationery inventor
- Assist with documentation, filing, data entry, and record maintenance
- Support the Operations team with administrative activities and vendor coordination

Campus Coordination
- Coor

📌 Front Desk Executive (Mumbai)
🏢 University of Aberdeen
📍 Mumbai