1. Job Description: Lead Regional Operations Job Description Unique Job Role-Off-Roll position
Lead Regional Operations Function
IT Reporting to
Head - Regional Operations, E commerce and COE mobility Business
Corporate Grade
Date
--- Job Details
External Interfaces Internal Interfaces
Franchisee
3rd Party Service Providers & Vendors
Procurement Team
Retail Store Staff
Sales Team
Regional Commercial Team
Asset Management Team
Relevant stakeholders in IT team
Relevant stakeholders in HR team Job Requirements Education
12 to 15 Years Behavioural Skills
Analytical Mindset
Drive for results
Timely Decision Making
Customer Focus
Dealing with Ambiguity Knowledge
Process Contributions Process Contribution Process Outcome Performance Measure IT: IT Infrastructure: Network Expansion
1.
Carry out material planning for IT network expansion (Software, network and material) as per design & layout of upcoming stores CFAs, offices or manufacturing facilities
2.
Share Bill of Material (BOM) with franchisee for material procurement
3.
Share the requirement checklist & vendor quotes with corporate procurement team to facilitate shortlisting & negotiations
4.
Coordinate with vendors and ensure delivery & installation (network & material infrastructure)
5.
Coordinate with respective corporate IT teams / IT help desk to ensure installation & configuration of POS software at retail stores
6.
Handhold and train the cashier on billing process of the recent POS system
7.
Coordinate with ABMs and commercial teams to ensure timely code creation for new retail stores
IT Network Expansion and standardisation
New POS feature Adoption
Adherence to approved budgets Adherence to SLAs
Adherence to timelines IT: IT Infrastructure: Regional Infrastructure
Job Description Private and Confidential Page 2
1.
Track & monitor all ad-hoc IT requirements (hardware as well as software) related to stores CFAs, offices or manufacturing facilities
📌 Help Desk Executive (Chandigarh)
🏢 Titan Company
📍 Chandigarh
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