Job Description – Operations Manager (E-commerce | B2B & B2C | Supply Chain Management | Online & Offline Retail)Position with inventory & warehouse management.

Operations Manager – E-commerce & Retail Operations

Department

Operations / Supply Chain / Retail

Location : Yeshwanthpur

Experience

8–12 Years of relevant experience in E-commerce Operations, Supply Chain Management, B2B & B2C Sales Operations, and Online & Offline Retail.

Job Summary

We are seeking a agile and experienced Operations Manager to lead end-to-end operations across e-commerce, retail, and supply chain & warehouse functions. The ideal candidate will have extensive experience in managing B2B and B2C business operations, online marketplaces, offline retail stores, warehousing, inventory management, logistics, and customer fulfillment. The role requires a strategic leader capable of improving operational efficiency, driving business growth, and ensuring seamless customer experiences across all sales channels.

Key ResponsibilitiesE-commerce Operations




- Manage end-to-end operations for B2B and B2C e-commerce channels.
- Oversee order management, order processing, fulfillment, shipping, and delivery.
- Ensure seamless coordination between warehouses, logistics partners, and customer support teams.
- Monitor marketplace performance across Amazon, Flipkart, Myntra, Ajio, Shopify, and company websites.
- Improve operational efficiency while maintaining service-level agreements (SLAs).

Online & Offline Retail Operations
- Manage operations across online sales channels and offline retail stores.
- Coordinate with store managers to ensure smooth retail operations.
- Monitor inventory availability across stores and warehouses.
- Ensure effective stock allocation and replenishment between warehouses and retail outlets.
- Implement operational best practices to improve customer experience and sales performance.

B2B & B2C Business Operations
- Handle institutional, wholesale, distributor, dealer,

📌 Operations Manager (Yeswanthpur)
🏢 Cove & Lane
📍 Yeswanthpur