The responsibilities are as follows:
- Lead a team of 10+ Operations and Transformation professionals from Analysts to Managers.
- Provide team with day-to-day oversight, transparent direction, and accountability for the quality of their work and deliverables.
- Work with the Head of Transformation to allocate work across the team effectively, balancing individual capacity and development needs with project priorities and deadlines.
- Set clear performance expectations for team, provide ongoing feedback, and conduct formal performance reviews in line with JLLs people processes.
- Foster a high-performing, inclusive team culture built on collaboration, psychological safety, and continuous learning.
- Serve as an escalation point for team members, helping to unblock issues, resolve conflicts, and ensure consistent delivery standards across the team.
- Lead change projects that span multiple senior stakeholders across the globe.
- Support Change Team in strategizing with project sponsors, challenging outcomes, proposing deliverables and producing business cases.




- Be comfortable balancing team management and leading your own individual projects.
- Development and implementation of change management plans, including stakeholder mapping, roadmap definition, and creation of communication plans and templates.
- Create and maintain comprehensive project documentation, including detailed status reports that highlight critical milestones, risks, mitigations, and potential bottlenecks.
- Lead PMO activities, including providing project updates to key stakeholders, maintaining project timelines, and managing project trackers.
- Facilitate project meetings and workshops with senior stakeholders.
- Work closely with global stakeholders, including project management counterparts in other regions and project sponsors.
- Simultaneously manage projects or workstreams at various stages of development.
- Develop to-be process maps, how-to-guides, standard operating procedures, and project pl

📌 Sr Manager Change Management (Gurugram)
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram