Position: Desktop Support Engineer

Employment Type: Contract (Candidates may be considered for a permanent/on-roll position based on business requirements and performance evaluation )
Compensation: Up to 25,000 in-hand per month

Key Responsibilities:
- Provide first-level technical support for desktops, laptops, printers, and other IT peripherals.
- Install, configure, and troubleshoot Windows/Ubuntu operating systems, Microsoft Office, and standard business applications.
- Diagnose and resolve hardware, software, network, and user access issues within defined SLAs.
- Configure user accounts, email, and basic Active Directory tasks.
- Install and replace desktop hardware components such as RAM, HDD/SSD, keyboards, mice, and monitors.




- Maintain IT asset inventory and update support tickets/documentation.

Required Skills:
- Good understanding of OS, MS Office, Outlook, printers, and basic networking concepts.
- Knowledge of Active Directory, remote desktop tools, and IT ticketing systems is preferred.
- Strong troubleshooting, communication, and customer service skills.
- Ability to prioritize tasks and work effectively in a rapid-paced environment.

Qualification & Experience:
- Diploma/B.E./B.Tech/BCA/MCA or equivalent qualification in Computer Science, IT, or a related field.
- 2+ years of experience in Desktop Support or IT Helpdesk.

📌 Walk-in || Desktop Support Engineer (Pune)
🏢 Xpressbees
📍 Pune