We're a growing career consultancy that helps entry-level to mid-level IT professionals land better software engineering opportunities. We're looking for a proactive, highly organized Client Success Associate to join our remote team and become the primary point of contact for our candidates throughout their job search journey.
What You'll Do:
- Connect with candidates daily to track their progress, answer questions, and ensure they stay on track throughout the placement process.
- Provide guidance, support, and timely follow-ups to help candidates overcome challenges during their job search.
- Build strong relationships with candidates and deliver an exceptional support experience.
- Maintain accurate records of candidate interactions, progress, and action items.
- Coordinate with internal teams to ensure candidates receive the right support at the right time.
- Manage multiple candidates simultaneously while ensuring no follow-ups or important tasks are missed.
What We're Looking For:
- Excellent communication skills in both Hindi and English.
- High ownership and accountabilityyou take responsibility for ensuring candidates have a great experience.
- Strong time management and organizational skills, with the ability to track and manage multiple candidates efficiently.
- Proactive mindset with a positive, problem-solving attitude.
- Comfortable working independently in a fast-paced remote startup environment.
- Entry-level candidates who are eager to learn, grow, and build a career in customer success are encouraged to apply.
What We Offer:
- Fully remote role with flexible working hours.
- Opportunity to work closely with a fast-growing startup and make a meaningful impact.
- Salary: 15,000–25,000 per month (based on experience and performance).
- Significant learning and growth opportunities.