- Counsel clients regarding study, tourist, work, business, and dependent visa options.
- Assess client eligibility based on immigration rules and visa requirements.
- Explain visa procedures, documentation requirements, timelines, and costs.
- Assist clients in completing visa application forms accurately.
- Verify and review documents to ensure completeness and authenticity.
- Keep clients informed about the status of their applications.
- Stay updated on changes in immigration laws, visa policies, and embassy guidelines.
- Handle client queries through phone, email, and in-person meetings.
- Maintain accurate client records and confidential documentation.
- Follow up with prospective and existing clients to ensure a smooth application process.
- Achieve counselling and visa conversion targets, where applicable.
- Resolve client concerns professionally and provide excellent customer service.
Languages:- English , Hindi & Punjabi (Required)
Experience-Minimum 1 year of experience is required