Dear candidate

We have a good chance for Head Smart Shared Services position with our client based at Delhi NCR.

If you are interested kindly share your profile on [email protected] with following details.

Current CTC

Expected CTC

Notice Period

JD for the position

Position Head Shared Services

Location Delhi NCR

Experience – 15+ Years

CTC Offered – 1.00 Crs

Role Clarity

To build one of the first genuinely agentic shared-services operations in India — with a mandate, capital and direct access to ownership that a large-company GBS role rarely offers. The centre we build becomes the operating backbone for a growing group of businesses across three continents.

Our client is operating and portfolio businesses across lubricants, energy, distribution and logistics in India, the Middle East and Africa, is establishing a Smart Shared Services Centre (SSC) in Delhi NCR. The SSC will deliver finance & accounting, treasury operations, HR & payroll, IT, procurement,



compliance/company-secretarial support and tax operations to group businesses in India and overseas.

This is not a conventional lift-and-shift SSC. It is being designed AI-first: a large share of transactional work — invoice processing, reconciliations, payroll runs, employee and IT helpdesks, sourcing support, compliance trackers and management reporting — will be executed by AI agents working alongside a lean human team. The Head of Smart Shared Services will build this human-plus-agent operation from the ground up: the operating model, the technology stack, the agent workforce, the people, and the service culture.

Build and run the SSC
- Stand up the centre end-to-end: operating model, location build-out, entity/service-agreement framework, technology stack, hiring and training.
- Migrate work from group businesses in phased waves across India, the UAE, Oman and Africa — process documentation, knowledge transfer, parallel runs, cut-over and stabilisation.
- Run day-to-day servi

📌 Head Shared Services (New Delhi)
🏢 Gentoro People Consulting
📍 New Delhi