Role & responsibilities
- Handle customer queries via phone, email, or chat
- Deliver prompt and professional customer support
- Understand customer concerns and provide appropriate resolutions
- Maintain accurate records of customer interactions
- Ensure a high level of customer satisfaction
- Follow company processes and quality standards
Preferred candidate profile
- Graduate or Undergraduate
- Freshers candidates can apply
- Excellent verbal and written communication in English is mandatory
- Robust customer service mindset and interpersonal skills
- Willingness to work from the office in Bangalore
- Immediate joiners preferred
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📌 Customer Care Representative (Bengaluru)
🏢 Joulestowatts
📍 Bengaluru