Job Description – Inside Sales Coordinator (MORX RFID Segment)
Company: Mantra Softech Pvt. Ltd.
Location: Ahmedabad
Position: Inside Sales Coordinator
Experience: 1–3 Years
Employment Type: Full time
Education: Bachelor's Degree in Business, Marketing, Communications, or a related field
About the Role
Mantra Softech Pvt. Ltd. is seeking a proactive and detail-oriented Inside Sales Coordinator to support the growth of our business. The ideal candidate will be responsible for managing the sales pipeline, generating and qualifying leads, maintaining CRM data, coordinating with internal teams, and supporting the sales team in achieving business objectives.
This role requires excellent communication skills, strong analytical abilities, and a customer-focused approach to drive business growth and ensure seamless sales operations.
Key Responsibilities Sales Coordination & Pipeline Management
- Manage the complete sales pipeline from lead generation to order closure.
- Maintain accurate customer records and sales opportunities in the CRM system.
- Track daily sales activities and prepare weekly/monthly sales reports.
- Coordinate with the sales team to ensure timely follow-up on leads and business opportunities.
- Monitor sales progress and support the team in achieving targets.
Lead Generation & Customer Engagement
- Generate and qualify leads through inbound and outbound activities.
- Conduct cold calling, email campaigns, referrals, and online research to identify prospective customers.
- Understand customer requirements and recommend suitable MORX RFID solutions.
- Build long-term relationships with prospects and existing customers through regular follow-ups.
- Handle customer inquiries, objections, and coordinate with the sales team to support successful deal closures.
CRM & MIS Management
- Maintain and update customer information, interactions, and sales opportunities in the CRM platform.
- Ensure accurate and timely CRM updates.
- Prepare MIS reports, sales