Title :Trainee Customer Success Executive
Work Mode: Work from home
Eligibility : Any Recent Graduates
Primary Responsibilities:
1. Valuable communication skills, able to communicate fluently in English, both written and verbal.
2. Should know basic email etiquette and drafting.
3. Work on new sales leads and upgrades for existing customers.
4. Handle chats and calls for support
5. Conduct a demo with customers.
Etc..
Technical Requirements (If any specific)
1. Able to grasp technical terms and general software troubleshooting.
2. Better if familiar with ticketing and chat tools like zendesk and crisp.
3. Coordinate with the team for tech issues reported by customers.
4. Able to do multitasking and prioritize tasks
- Require Client Communication: Yes