Naibeau is a fast-growing on-demand home services platform redefining how households access trusted help. From professional cleaning and home-cooked meals to babysitting, elderly care, and everyday household assistance — we deliver instant, reliable solutions right to your doorstep. We are building the future of home services in India, and we are looking for driven, passionate people to grow with us.
ROLE OVERVIEW
This is not your typical internship. As an Operations Intern at Naibeau, you will be thrown into the deep end — in the best way possible. You will work alongside our operations team on real, day-to-day responsibilities that directly affect our customers and service partners. No prior experience needed — just the hunger to learn, own, and grow.
KEY RESPONSIBILITIES
→ Assist in managing daily service bookings and monitoring order fulfillment status
→ Coordinate with service partners for scheduling, follow-ups, and issue resolution
→ Support customer queries and ensure timely, empathetic responses
→ Maintain and update operational dashboards, trackers,
and MIS reports
→ Assist in compiling and analyzing data to surface operational insights
→ Support documentation of SOPs and process improvement initiatives
→ Participate in team meetings and contribute ideas for operational improvement
REQUIRED SKILLS & QUALIFICATIONS
→ Currently pursuing or recently completed graduation / MBA
→ Strong communication skills — written and verbal
→ Basic proficiency in Google Sheets or Excel
→ Organized, detail-oriented, and proactive
→ Eager to learn and take full ownership
PREFERRED QUALIFICATIONS
→ Background or interest in operations, business, or management
→ Familiarity with CRM tools or task management apps (good to have, not required)
→ Passion for the home services or consumer tech space
→ Prior internship experience is a plus, not a prerequisite