Company Description
At C V Raman Academy, the mission is to positively impact the lives of students and families by guiding them toward suitable opportunities and supporting them in realizing their academic goals through efficient, quality training. The academy’s faculty members have over 20 years of specialized experience, enabling them to deliver focused coaching that meets the demanding standards of IIT-JEE preparation. The learning environment is designed to balance high academic expectations with empathy, helping students manage pressure and develop resilience. Alongside subject mastery, students are encouraged to build strong values and attitudes that support long-term personal and academic success.
Role Description
This is a full time, on-site role based in Coimbatore for a CRM Executive or Office Admin. The role involves managing student and parent queries, maintaining CRM records, and ensuring timely follow-up to support admissions and retention. Daily tasks include updating databases, coordinating with faculty and counseling teams, preparing basic reports,
and supporting front-office operations. The role also requires assisting with scheduling classes, handling walk-in inquiries, and contributing to a positive experience for students and parents through professional communication and service.
Qualifications
- Strong Communication and Customer Experience skills to handle inquiries and support students and parents effectively.
- Customer Retention and Sales skills to assist in admissions follow-ups and maintain ongoing relationships with enrolled students.
- Analytical Skills to manage data in CRM systems, prepare basic reports, and track student interactions.
- Proficiency with MS Office tools and basic computer applications for office administration tasks.
- Ability to work collaboratively with academic and counseling teams and maintain organized records.
- 0–2 years of experience in CRM, office administration, or a similar customer-facing role; experien
📌 CRM Executive or Office Admin (Coimbatore)
🏢 C V Raman Academy
📍 Coimbatore
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