Front Office and Patient Relations Full-Time | Immediate Joiners

Preferred Location
-
ISKCON Cross Road, Ahmedabad

Employment Type
-
Full time On-Cite

Compensation
-
Rs. 20,000 to Rs. 25,000 CTC per month (based on experience and selection round cleared)

Experience
-
1 to 4 years in front office, patient service, or customer relationship roles

Joining
-
Immediate joiners preferred

ABOUT CLION CARE

Clion Care is a premium Hair and Skin Care Clinic committed to delivering exceptional patient care and world-class treatment experiences. We are looking for a dynamic, customer-focused, and highly organised professional to serve as the first point of contact for our patients and ensure a seamless, positive experience across their entire treatment journey.

ROLE PURPOSE

The Patient Experience Executive owns the front desk and the patient relationship. This role is accountable for how every patient feels from the moment they walk in, through consultation and procedure, to post-treatment follow-up. It combines front-office management, appointment coordination,



and proactive patient engagement.

KEY RESPONSIBILITIES

• Welcome patients and visitors with a warm, professional, and courteous approach.

• Manage the front desk, appointments, patient registrations, and daily scheduling.

• Conduct follow-up and service calls to ensure patient satisfaction and continuity of care.

• Coordinate appointments, consultations, procedures, and post-treatment follow-ups.

• Handle patient inquiries, concerns, and requests promptly and professionally.

• Maintain regular communication with patients and build long-term relationships.

• Ensure an exceptional patient experience from consultation through post-treatment care.

• Collect patient feedback and recommend improvements to enhance service quality.

• Encourage satisfied patients to share referrals and positive Google reviews.

• Maintain accurate patient records, appointment logs, and follow-up reports.

• Coordinate with doct

📌 Front Office and Patient Relations (Ahmedabad)
🏢 Mirai Skin & Hair Clinic
📍 Ahmedabad