Key Responsibilities
- Manage overall service operations, resource allocation, and scheduling.
- Drive team performance and ensure high customer satisfaction.
- Manage contractor onboarding, relationships, and performance.
- Handle customer and internal escalations to ensure timely resolution.
- Achieve service revenue, profitability, and productivity targets.
About Company: Material Depot is a Y-Combinator-backed startup transforming how architects and designers discover and purchase interior materials. We're building India's first online discovery engine + omnichannel retail experience for materials like tiles, laminates, wallpapers, wooden flooring, wall panels, and more. We are backed by global investors, including Accel, Whiteboard Capital, and Y Combinator, and are working with 1,000+ top designers. With over $4M+ in annualized revenue, we're one of the fastest-growing startups in this space.
📌 Service Manager in Bangalore (Bengaluru)
🏢 Material Depot
📍 Bengaluru
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