The successful candidate must possess the following:
- Solid team player, self-motivated, highly organized and able to multi-task in a fast paced, dynamic environment.
- Strong communication skills, both verbal and written, are essential in order to interact with support groups, clients and vendors.
- Experience and a sound understanding of network environments (TCP/IP, Cisco & Aruba routers/switches, Firewall, Load Balancers, WiFi)
- Expert-level technical proficiency with F5 LTM, GTM, including performing traffic re-direction
- Identify and resolve issues related to load balancing, traffic management, and application delivery using F5 technologies.
- Continuously monitor the health and performance of F5 devices, utilizing tools and dashboards to detect and address potential issues proactively.
- Redirect traffic as per request.
Verify the condition of a specific pool member, including whether it is active or offline, the time it went offline, and the reason for its going offline.
- Organize and prioritize the F5 intake requests based on the criticality and availability of the applications for these extremely time sensitive tasks.
Specific Educational Requirements / Accreditations
- Technology Degree/Diploma or equivalent work experience.
- CCNA certified with minimum of 5 years work experience in Network Operations/Production environment, or
- CCNP certified with minimum of 3 years work experience in Network Operations/Production environment.
- CCDP and ITIL certifications are a definite asset to this position.
- F5 Certification is PREFERRED