Lead – AI, Platform Excellence & Digital Academy

Location: Delhi ITO (Work from Office)

Experience: 8–15 Years

Employment Type: Full-time
About the Role

We are looking for a visionary Lead – AI, Platform Excellence & Digital Academy to drive AI adoption, platform excellence, and continuous learning across our website production teams.

This role is ideal for someone who is passionate about website-building platforms, Generative AI, digital enablement, and building scalable learning ecosystems. You will play a key role in transforming how websites are designed, built, and delivered through AI-powered workflows, certifications, and operational innovation.
Key Responsibilities
Website Platform Excellence
- Build deep expertise across website platforms such as Duda, Wix Studio, Wix Editor, WordPress, Shopify, Squarespace, Mono, and emerging AI website builders.
- Monitor product updates and evaluate recent features.
- Develop platform standards, best practices, and internal documentation.
- Drive builder certification programs and knowledge-sharing initiatives.




AI Enablement & Innovation
- Lead the adoption of Generative AI tools across production teams.
- Evaluate and implement AI solutions to improve productivity and quality.
- Build prompt libraries, AI workflows, and reusable automation frameworks.
- Stay updated with emerging AI technologies and recommend their adoption.
Learning & Digital Academy
- Design and manage structured learning programs for production teams.
- Develop onboarding journeys, certifications, workshops, and role-based learning paths.
- Create engaging learning experiences using videos, live sessions, AI simulations, and microlearning.
Process Improvement
- Partner with Operations to improve production efficiency and quality.
- Identify opportunities for automation and workflow optimization.
- Pilot innovative ideas and scale successful initiatives across teams.
Knowledge Management
- Maintain a centralized knowledge repository including SOPs,

📌 Lead – AI, Platform Excellence (Delhi)
🏢 Adaan
📍 Delhi