Job Description – Team Leader (International Sales)

Designation:
Team Leader (
On Paper)
– International Sales

Location:
Vashi, Mumbai

Experience Required:
Minimum 2–4 Years in International BPO / International Sales Process

Salary Range:
₹6 – ₹8 LPA

Working Days:
5 Days Working

Shift:
US Shift / Night Shift

Job Responsibilities:
- Manage and lead a team handling International Sales / Customer Service / Transfer Campaign.
- Monitor team performance and ensure achievement of daily, weekly, and monthly targets.
- Conduct team huddles, coaching sessions, and performance reviews.
- Handle customer escalations and provide effective resolutions.
- Maintain productivity, quality, and compliance standards.
- Prepare and share daily/weekly performance reports with management.
- Drive team motivation, engagement, and target achievement.
- Coordinate with operations and management for process improvements.

Required Skills:




- Excellent communication and team management skills.
- Strong experience in International BPO / International Sales process.
- Ability to manage sales targets and team productivity.
- Positive knowledge of call monitoring, reporting, and performance management.
- Strong leadership and problem-solving abilities.

Eligibility Criteria:
- Graduation preferred.
- Minimum 2 years of experience as a Team Leader in International BPO.
- Experience in International Sales / Transfer Campaign will be an added advantage.
- Immediate joiners preferred.

We Offer:
- 5 Days Working
- Attractive Incentives
- Mediclaim & Accidental Policy
- Multicuisine Dinner in Office
- Career Growth Opportunities

Contact Details: - (phone hidden)(
Palak
), (phone hidden)(Rohit)

[email protected]

📌 Team Lead (Navi Mumbai)
🏢 Ecliptic Insight Ventures
📍 Navi Mumbai