Position Overview

The Senior Engineer (CCTV / ACS / PAVA / Telephone) is responsible for the installation, configuration, monitoring, and maintenance

of ELV systems, and including CCTV, Access Control Systems,

Public Address & Voice Alarm (PAVA), and PBX Telephone solutions. The role requires solid technical knowledge, hands-on expertise, and the

ability to ensure system uptime, compliance, and operational

efficiency across a large infrastructure environment.

Key Responsibilities

1. CCTV & Access Control Systems (ACS) Installation,

Configuration & Maintenance
Install, configure, and maintain CCTV cameras, NVRs, servers, and Milestone VMS applications.
Install and maintain ACS readers, controllers, field devices, RTC/CDC units, and the AC2000 application.
Configure, test, and maintain offline devices for CCTV and ACS.

Monitoring & Operations
Monitor CCTV/ACS applications, IT alarms, and services to ensure uninterrupted operations.
Maintain proper camera positioning and ensure complete coverage of all critical interior and exterior areas.




Ensure all CCTV/ACS devices remain active, healthy, and in optimal working condition.

Troubleshooting & Support
Diagnose hardware/software faults and replace defective components when required.

Provide technical support for installations, preventive maintenance, and breakdown repairs as per SLA.
Maintain daily backups, performance checks, and incident/problem registers.
Ensure timely resolution of complaints and operational issues.
Process & Compliance
Follow ITIL processes for Incident, Change, and Problem Management.
Maintain logs, documentation, and incident reports.
Ensure spare-part availability and inventory readiness.

2. PAVA (Public Address & Voice Alarm Systems)
Monitoring & Operations
Monitor PAVA systems remotely for alarms, failures, and performance issues.
Ensure proper synchronization, scheduling, and functioning of PAVA announcements.
Configuration & Change Management
Oversee upload/download of configurati

📌 Senior Engineer Communication (South Goa)
🏢 Waisl
📍 South Goa