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Job Title: Senior Developer ServiceNow ITOM
Experience: 5+ Years
Location: Pan India
Job Description
We are looking for an experienced Senior Developer – ServiceNow ITOM to join our team. The ideal candidate should have robust expertise in implementing and customizing ServiceNow IT Operations Management (ITOM) solutions, along with hands-on experience in Discovery, Service Mapping, Event Management, and CMDB.
Key Responsibilities
- Design, develop, and implement ServiceNow ITOM solutions based on business requirements.
- Configure and maintain ITOM modules, including:
- Discovery
- Service Mapping
- Event Management
- CMDB
- Cloud Discovery (preferred)
- Develop custom applications, workflows, business rules, client scripts, UI policies, and integrations within the ServiceNow platform.
- Build and maintain integrations using REST/SOAP APIs, MID Servers, and IntegrationHub.
- Troubleshoot platform issues and optimize system performance.
- Ensure CMDB data quality and governance by implementing best practices.
- Collaborate with cross-functional teams, architects, and stakeholders to deliver scalable solutions.
- Participate in code reviews, testing, deployments, and production support.
- Stay updated with the latest ServiceNow features and ITOM enhancements.
Required Skills
- 5+ years of experience in ServiceNow development.
- Strong hands-on experience with ServiceNow ITOM.
- Expertise in Discovery, Service Mapping, Event Management, and CMDB.
- Experience with JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, UI Actions, and Flow Designer.
- Experience in REST/SOAP integrations and MID Server configuration.
- Good understanding of ITIL processes and IT Operations.
- Knowledge of Service Portal, IntegrationHub, and Performance Analytics is an added advantage.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management skills.
Preferred
📌 Servicenow Developer (Bengaluru)
🏢 Net2Source
📍 Bengaluru