Designation:
Data Entry & Tracker Coordination Executive
Location: Gurugram
Reporting To: Program Manager / Clinical Research Manager
Key Responsibilities
- Call 1 Process — Fresh Client Intake
- Receive fresh client data shared daily by Mariyam (Ops ATL) for clients who have taken the programme.
- Transfer all relevant client data accurately and promptly into the Form Tracker sheet.
- Check each client's eligibility against defined criteria using RCA.
- Confirm whether the client's form has been filled or not.
- Record and maintain the filled / not-filled status in the tracker sheet.
- Escalate any discrepancies in eligibility or missing documentation to the Clinical Team before marking the participant as eligible.
- Call 12 Process — Renewal Client Tracking
- Pull renewal clients from the Renewal sheet for the same duration period as Call 1.
- Apply the duration filter to exclude 1-month, 21-day, and 2-month clients.
- Retain only clients on 3-month or longer programmes for further processing.
- Verify eligibility using Zoconut and RCA,



following the same process as Call 1.
- Record and update the filled / not-filled status in the tracker sheet.
- Progress Tracker Management
- Maintain the client list in sync with the Call 12 list.
- Pull symptom and wellness data points (Acidity Severity, Gas Severity, Bristol Stool Chart, Stool Frequency, Incomplete Evacuation, Energy, Sleep, Appetite, Stress) via the Progress Dump and enter them accurately into the tracker.
- Share the Data Integration sheet daily with coaches whose client data is incomplete.
- Proactively follow up with coaches to ensure inputs are received and incorporated within the 2-day turnaround window.
- Escalate any coaches who are consistently non-responsive or delayed to the Operations Lead.
- Compile and generate coach-wise reports covering Call 1, Call 12, and Progress Tracker data.
- Gut Health Profile Tracking
- Monitor the Gut Health Profile (Responses) sheet updated by Mariyam on an ongoing bas

📌 Data Entry (Gurugram)
🏢 Sova Health
📍 Gurugram