DAZN is seeking a
Senior Network Enginee
r to join our diverse and expanding Global Network Support team. As a
Senior network enginee
r, you will support our global Network Operations Centre, providing 2nd/3rd line Network Support for Network related incidents, problems, changes, and service requests.
You will be responsible for supporting and maintaining the highest levels of service availability within our large global network, including Local Area Networks (LANs), Wide Area Networks (WANs), Security Appliances and Load Balancers. In addition, you will technically lead the implementation of new services within the global network, ensuring exceptional design / build documentation is produced and that knowledge is transferred into the wider Network Operations team.
You will form part of our team who provide outstanding support to our business and customers, ensuring the network is closely managed to avoid incidents from occurring, implementing new service provisions,
leading on business-as-usual network changes and ensuring any unavoidable incidents are resolved promp
tly.
Due to our live sports schedule, you need to be adaptable in terms of working hours, including nights, weekends, national and public holidays. You will also form part of our network engineering on-call rota, ensuring technical escalations from our 24/7 NOC are handled quickly and efficiently to support the business needs.
What you'll be doing:
- Lead on the resolution of escalated incidents and problems, ensuring business service level targets are achieved and managing stakeholders within the business.
- Own the successful fulfilment of complex service requests and changes, within the agreed timelines.
- Be technical engineering lead on network projects, supporting the ongoing development of the global network and working closely with the network architecture team.
- Maintain and manage the global network monitoring platform, ensuring it consistently meets the deman