Company Description
Bandhan Bank, established as a universal bank in 2015, is one of India’s fastest-growing private sector banks with a strong focus on financial inclusion. Guided by the principle of “Aapka Bhala, Sabki Bhalai,” the Bank aims to serve the underserved and bridge gaps in access to conventional banking services, particularly in semi-urban and rural areas. It offers a wide range of banking products and services, including loans, deposit accounts, internet and mobile banking, and ATM services across India. Bandhan Bank currently operates 6,354 banking outlets pan-India, has significant deposits and advances, and employs over 73,500 team members. The Bank is driven by a continuous commitment to serve customers better and make a positive impact on communities.

Role Description
The CLUSTER HEAD RECOVERY is a full-time, on-site role based in Habra, responsible for leading and overseeing recovery operations across an assigned cluster of branches. The role involves monitoring delinquent accounts, designing and implementing recovery strategies,



and ensuring adherence to regulatory and internal compliance guidelines. The individual will guide and support branch teams in executing recovery processes, conduct regular portfolio reviews, and coordinate with legal and collections teams as needed. Daily activities include analysing recovery performance, preparing reports for senior management, visiting branches and customer locations, and ensuring that customer interactions are ethical, professional, and aligned with the Bank’s values. The role also focuses on improving recovery efficiency, minimizing non-performing assets, and maintaining strong stakeholder relationships within the region.

Qualifications
- Solid expertise in loan recovery, collections management, and portfolio monitoring, with the ability to design and implement effective recovery strategies.
- Proficiency in credit risk assessment, delinquency analysis, and use of MIS/reporting tools to track re

📌 CLUSTER HEAD RECOVERY (Habra)
🏢 Bandhan Bank
📍 Habra