Job Summary
Standard Chartered is investing significantly in its Transformational capabilities to improve the Digital experience of Clients and colleagues whilst increasing efficiency. AI and related tech advancements are at the heart of a series of projects to transform Transaction Banking (TB) Operations. The AI Product Owner is responsible for driving the development and deployment of AI and automation solutions, and play key role in transforming Cash Operations to adapt latest tech.

The role focuses on delivering measurable efficiency, accuracy, and client-experience improvements across payments and cash management operations — through responsible and scalable use of AI technologies.

The ideal candidate combines deep understanding of transaction banking processes with practical knowledge of data, analytics, and machine learning lifecycle management.

The Cash AI Product Owner will work closely with Programme delivery teams, Technology teams, Client service teams, and Product and Channels teams, to ensure Programme scope is delivered on time,



on budget and with high quality outcomes for clients, frontline and operations teams.

Key Responsibilities
AI and tech Strategy & Product Vision
- Define and own the AI product roadmap for Transaction Banking Operations in alignment with the bank’s digital and operational-excellence strategy.
- Identify and prioritise use cases where AI and intelligent automation (e.g. NLP, machine vision, LLMs, process intelligence) can deliver step-change improvements in productivity, control, and service quality.
- Develop product business cases with quantified cost savings, capacity creation, and risk-reduction metrics. Define success metrics and monitor the performance and impact of AI solutions.

Product Ownership & Delivery
- Translate operational pain points into explicit AI product requirements and maintain a prioritised backlog.
- Work closely with Business stakeholders, Data Scientist, Engineers, and Operations teams to prototype,

📌 Director, AI Product Owner, Cash PDC (Chennai)
🏢 Standard Chartered India
📍 Chennai