Company Description
Annova Solutions specializes in comprehensive Hierarchical Condition Category (HCC) coding services, including retrospective, concurrent, and prospective medical record reviews. For concurrent and prospective engagements, the organization offers end-to-end support such as pre- and post-encounter coding assistance, Clinical Documentation Improvement (CDI), provider education, and help in closing care and quality gaps. This integrated approach ensures that risk-adjustable conditions are accurately documented and correctly reflected in claims. By doing so, Annova Solutions helps healthcare organizations achieve optimized risk scores and improved financial and clinical outcomes for their patient populations.

Role - Process Associate (US Healthcare - Voice)

Job Location – Chennai & Indore (WFO Only)

Shift Time – Night Shift

Working Days – 5 Days (Saturday & Sunday Off)

Job Responsibilities:-

 Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval





 Conduct Research on accuracy and sufficiency of information for target offices

 Create accurate, professional notes about the progress of the case

 Interact with other stakeholders in the ecosystem to derive/share information about cases

 Look for process improvement opportunities while performing the role and contribute in

 improving the process on a continuous basis

Eligibility

 Experienced candidates with a background in International Voice / US Healthcare processes are encouraged to apply.

 Freshers are also welcome to apply.

 Immediate joiners will be preferred.

 Good communication skills are essential.

 Ability to work in US shifts

 US Healthcare voice background is a definite advantage, but not a must have

Perks

 One-way cab facility (Drop) provided for night shifts.

📌 Process Associate (Indore)
🏢 Annova Solutions
📍 Indore