- Welcome and assist visitors in a qualified and friendly manner.
- Answer, screen, and direct incoming phone calls.
- Schedule appointments and maintain calendars.
- Manage visitor records and maintain the reception area.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Maintain office supplies and place orders when required.
- Perform data entry, filing, photocopying, scanning, and document management.
- Coordinate meeting room bookings and prepare meeting arrangements.
- Assist with basic administrative and clerical tasks.
- Maintain confidentiality of company and client information.
- Follow company policies and maintain a professional appearance and attitude.
Key Skills
- Excellent verbal and written communication
- Customer service and interpersonal skills
- Strong organizational and multitasking abilities
- Telephone etiquette
- Time management
- Attention to detail
- Basic computer skills (MS Office, email, and office software)
- Problem-solving and professionalism