We are looking for a motivated and experienced Field Service Engineer to join our team As a Field Service Engineer, you will be responsible for providing technical support and helping our customers by responding to their requests for service in a timely and efficient manner.
Field Service Engineer duties and responsibilities
- Supporting customers through technical and administrative activities
- Understanding customer needs and concerns
- Providing a high level of customer service
- Preparing and submitting service reports
- Providing technical direction to the team
- Participating in the training of new team members
Field Service Engineer requirements and qualifications
- Minimum of a Diploma or Bachelors Degree in Electrical or Mechanical Engineering.
- Minimum of 1-5 years of experience in a field service management
- Experience in Cement & Fly-Ash Silo, Silo Accessories ( Screw Conveyor, Dust Collector), Bulker Unloading System, Concrete Batching Plant will be preferred.
- Excellent verbal and written communication skills
- Ability to effectively communicate with customers
- Solid problem-solving skills
- Ability to work independently
- Ability to work well in a team environment
- Strong organizational skills
- Ability to work under pressure
📌 Walk-in || Field Service Engineer (Kolkata)
🏢 Knovocon
📍 Kolkata
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